Frequently Asked Questions
Everything you need to know about your d'Alba experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary based on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are d'Alba products suitable for sensitive skin?
Yes, our products are formulated with premium White Truffle and are dermatologically tested to be safe for all skin types, including sensitive skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, d'Alba official home ships to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.