Returns & Exchanges

At d'Alba official home, we want you to be fully satisfied with your premium skincare experience; if you are not, you may return products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship to d'Alba

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.